At Kashmir Bike & Car Rentals, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website. By accessing our website or using our rental services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: When you book a vehicle, we collect personal details such as your name, email address, phone number, address, driver’s license, and payment information.
• Usage Data: We may collect non-personal information regarding your interaction with our website, such as your IP address, browser type, and browsing history.
• Location Data: When using our rental services, we may collect GPS-based location data to ensure the safety of our vehicles.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Bookings: Your personal information is used to confirm your reservation, process payments, and deliver the services you requested.
• Customer Support: We use your contact details to respond to inquiries, provide assistance, and manage your account.
• Improvement of Services: Usage data helps us analyze customer behavior to enhance the functionality of our website and improve our services.
• Marketing: With your consent, we may send promotional offers, discounts, or updates regarding new services via email or SMS. You can opt out of marketing communications at any time.

3. How We Protect Your Information

We prioritize the security of your personal data and implement the following measures to ensure its protection:

• Encryption: All sensitive information, including payment details, is encrypted using industry-standard encryption technologies.
• Access Control: Personal data is stored securely, and access is restricted to authorized personnel who need the information to provide our services.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except under the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as payment processors and vehicle maintenance companies.
• Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect the safety of our company, customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small data files that are placed on your device when you visit our site. They help us understand how you interact with our website and personalize your experience.

You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete the information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Kashmir Bike & Car Rentals
Phone: +91 +91 7780833136
Email: bilaldar720@gmail.com
Location: Nishat Dar Mohalla , Srinagar ( M. corp), J&K , 191121

Thank you for trusting Kashmir Bike & Car Rentals. Your privacy is important to us!